Hosted PBX

Hosted PBX

Experience enterprise-grade telephony without buying on-site hardware. Hosted PBX operates in secure cloud data centers, delivering complete flexibility, intuitive call flows, and high availability.

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Hosted PBX

Drag-and-Drop Configuration

Easily build complex call scenarios in seconds with visual flow blocks. Direct callers to queues, user extensions, or emergency voicemail with zero coding.

Drag and Drop Configuration
Visual Call Flow

Visual Call Flow Customisation

Tailor multi-tier IVR auto-attendants, business hours schedules, after-hours diversions, and hunt groups with ease.

Frequently Asked Questions

What is hosted PBX, and how does it work?

PBX (Private Branch Exchange) is a telephony system for both internal company communication and external communication. Traditional PBX uses copper lines and on-site hardware that requires maintenance, tying you to a specific location and offering limited features by today’s standards.

Hosted PBX, on the other hand, is a cloud-based system using VoIP (Voice over Internet Protocol). It can be accessed from anywhere with an internet connection, enabling you to move or open new offices without delay.

Additionally, the hosted PBX offers a full suite of advanced call routing features, including the ability to handle hundreds of simultaneous calls to one central number, smart queue routing, call recording, employee performance reports, integration with third-party systems, and more.

Can I keep my current phone numbers?

Yes! We can seamlessly port all your existing Australian local, 1300, and 1800 numbers over to our cloud network without any disruption to your callers.

Can I use my existing desk phones?

Most standard SIP-compliant IP handsets (Yealink, Cisco, Polycom, Grandstream, etc.) can be re-provisioned to connect directly to our Hosted PBX system.

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